Q. How do purchase my order on the site?
To order your purchase:-
Q. What are the payment methods available?
JF Fashion 2U offers various kind of Payment Methods as shown below:-
1. Self-collect (cash payment)
2. Online Internet Banking / Direct Bank-in
3. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking)
Bank account information (For Online & Offline Bank Transfer)
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address: admin@jffashion2u.com
or upload a copy of your payment slip to : Payment Notification
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to admin@jffashion2u.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in RM (Malaysia Ringgit)
Q. How long does the delivery usually takes?
For Malaysia customer:-
- Under normal circumstances, you get to receive your order within 3-5 business days (7 business days for East Malaysia) from the day you place your order and make payment.
For Singapore customer:-
- Under normal circumstances, you get to receive your order within 3-5 business days from the day you place your order and make payment.
For other countries:-
- Delivery time will depends of your location; estimated delivery time will be 7-14 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly contact us or send us an email to admin@jffashion2u.co for us to clear your doubts.